2 Year standard warranty in the EU
Should you wish to call upon this warranty within the first 2 years after the purchase, you can turn directly to the seller of the product for the conditions and procedures for it.

10 Year extended factory warranty
If you want to call upon the 10 year extended factory warranty after this standard warranty period has ended, you have to complete an online Warranty claim form at www.sweex.com/warrantyclaim. You will always have to have the original Warranty code which you received when registering the product and a (copy of) the original proof of purchase.

You will receive an e-mail back with the procedure which is to be followed after completing the Warranty claim form.

Issues which are excluded from the warranty

  • The Sweex warranty only covers manufacturing defects. Accessories such as batteries, rechargeable batteries and any software which was delivered with it do not fall under the warranty.
  • Sweex' liability is limited to the costs of repairs and/or replacement of the product under the warranty.
  • Both forms of warranty (2 year standard warranty and the 10 year extended factory warranty) are void in case the product is opened, any alterations have been made, physical damage has been done to the product and any uses of the product other than that for which it was intended.

All brand names and corresponding rights mentioned in this manual are and remain the properties of the rightful owners.


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