Sweex supports customers in various ways and provides extensive service and support to resellers and consumers.

Support
Do you have a technical question which is not listed under ‘Frequently Asked Questions’ (FAQ)? Are you confused about the settings, drivers or the installation thereof? Sweex also offers personal technical support; online, by e-mail.

FAQ
Sweex collects handy tips with regard to the installation or operation of many products and lists these in the ‘Frequently Asked Questions’ (FAQ) section of this site.

Drivers & Firmware
Sweex improves its products on a continuous basis. Therefore, new drivers and/or renewed firmware often become available which improve the installation procedure or the operation in general.

Manuals
Sweex provides product manuals, usually in thirteen languages. Users can easily download the latest manuals in printable PDF format.

Glossary
Technological products often come with a relatively large amount of jargon. Sweex lists the terms in the glossary section and explains them all in an easy-to-understand language.

Warranty
Sweex offers a three-year warranty on most of its new products. Warranty claims are only settled via the retail outlet where the product concerned was initially purchased.

Contact
You cannot find the appropriate answer in the FAQ section? Are you confused about the settings, drivers or the installation? Please use our contact form. The Sweex support team will be happy to help you, three days a week!